Casino Transportation Service

You can book online through our website, call us at (573) 206-9499, or email contactus@lakeridepros.com. We will confirm your reservation and send booking details including driver information and pickup instructions.

No hidden fees at Lake Ride Pros. Your quote includes transportation, a professional driver, insurance, estimated tolls (if applicable), and any applicable booking fee. A fuel surcharge applies to all reservations; it is currently 5% and may change with fuel prices. Credit card payments incur a 3% processing fee. Gratuity is not included in the listed rates, and extra wait time or requested add-ons may cost more. All applicable fees are disclosed before you book.

Cancellations made at least 48 hours before service receive a full refund minus the processing fee. Cancellations made 24 to 48 hours before service receive a 50% refund. Cancellations less than 24 hours before service are non-refundable. Weather exceptions apply; review the Terms of Service for complete details.

Yes! All Lake Ride Pros drivers are fully licensed, insured, and undergo comprehensive background checks. Our drivers are trained professionals committed to providing safe, reliable, and courteous transportation service.

Yes, we provide transportation throughout Missouri and to surrounding states. Long-distance trips may require advance notice and have minimum charges. Contact us with your specific destination for a quote.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, cash, and business checks for corporate accounts. Payment is typically due at time of booking or before service.

Yes, we understand plans change. Contact us as soon as possible to modify your reservation. Changes are subject to vehicle and driver availability. Significant changes may affect pricing.

We strive to accommodate all passengers. Please inform us of any special needs, accessibility requirements, or medical considerations when booking so we can ensure appropriate vehicle and assistance.

Safety is our priority. In severe weather, we may need to cancel or delay service. Weather cancellations typically receive full refunds. We monitor conditions closely and communicate any weather-related changes promptly.

We provide driver contact information 24 hours before your service. You can also contact our dispatch team at any time at (573) 206-9499 for real-time updates or to reach your driver.